Manage Payment Reminders

 

Invoice2go payment reminders send automatic email reminders to let your customers know it's time to pay the invoices you've sent them.

Enabling payment reminders does not automatically activate reminders for all invoices — payment reminders are set at the invoice level and sent on an invoice basis.

The payment reminders default settings will schedule reminders to be sent out three days before the invoice due date and three days after the invoice due date. You have the following options to schedule payment reminders:

  • 3 days before invoice is due 
  • On invoice due date
  • 3 days after invoice is due 
  • 7 days after invoice is due

Any change you make to the payment reminder settings will apply globally to all scheduled and future reminders.

For example, if you schedule a payment reminder on Sunday to go out "3 days before invoice is due" on Wednesday and then again "On invoice due date" on Saturday, but then decide for another invoice to toggle off "On invoice due date", that payment reminder settings change will affect the both invoices and the reminder set to go out on Sunday will not deliver, even though the first invoice had been scheduled before the change had been made.

Turning off payment reminders in settings will cancel all your scheduled reminders across all your invoices.

iPhone and iPad

  1. Within Settings, tap on Payment Options
  2. Tap on Payment Reminders
  3. Choose the schedule you want for Payment Reminders
  4. Tap Save

*Available for versions iOS 9.4.0 and later

Android

  1. Within Settings, tap on Payment Options
  2. Tap on Payment Reminders
  3. Choose the schedule you want for Payment Reminders
  4. Tap Save

*Available for versions Android 8.5.0 and later

Web

  1. Within Settings, click on Payment Options
  2. Turn on Payment Reminders
  3. Choose the schedule you want for Payment Reminders

*If you are using a previous version of the Invoice2go web app, the Payment Reminders feature will be coming soon.


To use payment reminders, you must have a Pro, Enterprise, or Unlimited subscription plan. If you are on the Invoice2go Starter plan, upgrade to use payment reminders.

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