Requesting a Confirmation Receipt

After purchasing a subscription, you will receive a confirmation email for this transaction. It will display your company name, the subscription/plan you have purchased, currency and amount paid, payment details and the transaction number.

If you need a receipt or invoice and the confirmation email does not suffice, you can submit a support request through Invoice2go Support. Enter Invoice Request as the subject title or question.

To facilitate your request for a receipt faster, please provide the following in your support request:

  • Your Account ID
  • A screenshot of the confirmation email

The receipt request will be processed after the required information is provided. You will receive the receipt within 48 hours.

Click here to request a receipt.

Note: This article only applies to our customers who have purchased an Invoice2go subscription at Buy.2go.com. This does not apply to our customers who have only made purchases through the iOS and Android app stores.

Have more questions? Submit a request